Privacy Policy

1. Introduction

WEBCEO(“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

WEBCEO is a company registered in England and Wales. Our registered address is Chatham, Kent, United Kingdom. If you have any questions about this policy, please contact us at info@webceo.co.uk.

2. What Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

Identity Data: first name, last name, company name, job title.
Contact Data: email address, telephone number, billing address.
Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
Usage Data: information about how you use our website and services.
Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data through:

Direct interactions — when you fill in forms, contact us via email, or correspond with us.
Automated technologies — as you interact with our website, we may automatically collect Technical Data about your equipment and browsing behaviour.
Third parties — we may receive data from analytics providers such as Plausible Analytics, which collects anonymised data.

4. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our services to you.
To process and respond to your enquiries.
To send you relevant communications about our services.
To improve our website, products, and customer experience.
To comply with legal and regulatory obligations.

5. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

Consent: where you have given clear consent for us to process your data for a specific purpose.
Contract: where processing is necessary for the performance of a contract with you.
Legal obligation: where processing is necessary for compliance with a legal obligation.
Legitimate interests: where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.

6. Third-Party Services

We use the following third-party services that may process your data:

Plausible Analytics — privacy-friendly, cookieless website analytics.
Calendly — scheduling and appointment booking.
Email hosting providers — for sending and receiving communications.
Cloud infrastructure providers — for hosting our website and services.

Each of these providers is contractually obliged to process your data in accordance with UK data protection law.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain client data for the duration of the contract plus six years following the end of the business relationship.

8. Your Rights

Under UK data protection law, you have the following rights:

Right to be informed — about how your data is used (this policy).
Right of access — to request a copy of the data we hold about you.
Right to rectification — to correct any inaccurate or incomplete data.
Right to erasure — to request deletion of your data (subject to legal obligations).
Right to restrict processing — in certain circumstances.
Right to data portability — to receive your data in a structured, commonly used format.
Right to object — to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at info@webceo.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Data Security

We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. These include encryption, access controls, and regular security assessments.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Email: info@webceo.co.uk
Phone: +447951810174
Address: Chatham, Kent, United Kingdom